You can request a refund within 14 days of your purchase.
Last updated: 10 August 2026
If Unscripted Creator is not right for you, contact us within 14 days of your purchase date and we will refund the amount you paid for that purchase. This applies to every tier, including upgrades.
Refunds are issued to the original payment method. Depending on your bank, the money can take up to ten business days to appear.
Email hello@caseyleighcreatives.com from the address you used at checkout, with your order number or the date of purchase. Refunds are returned to the original payment method through Stripe.
You do not need to give a reason, though feedback helps us improve the product.
When a refund is processed, access to the tier you refunded is removed automatically. If you refund an upgrade, you keep the lower tier you previously paid for. Your account and saved work stay in place unless you delete them.
After 14 days we review requests case by case, and will always issue a refund where a technical fault prevented you from using what you paid for, or where the law requires it. Duplicate or accidental charges are refunded in full at any time.
Casey Leigh Creatives handles product questions at hello@caseyleighcreatives.com. Payments and refunds are processed through Stripe.